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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Bulk Download Data

With the update to our data retention policy, we would like a bulk download option (for centers and families) to follow this change in policy. If we aren't retaining data, it would be great to have an easy way for centers and parents to bulk downl...
Kelly Kohlhagen 7 months ago in Online Ideas Workspace / OL - Student Data 3

Subsidy Adjustment Options - Agency Credit

Procare Desktop offers two options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. From the Desktop Support Article: "If the balance is not being transferred to the parent, you may adjust it as an Agency...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Subsidy 4

Subsidy Adjustment Options - Transfer to Parent

Procare Desktop offers two additional options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. Transfer to Parent would transfer the remaining balance from the Subsidy Ledger to a Family Ledger. This woul...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Subsidy 4

Add Mobile Parents Mobile Payments Guide to Engagement/OL Add as a Preset Newsletter

Add 'Mobile Payments Parent Guide' as a preset newsletter in both Family Engagement and Procare Online to help families easily navigate the payment process. This step-by-step guide will help increase Tuition Express adoption rates while providing ...
Zachary Keith 3 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 2

The Ability to add Staff members in a bulk upload.

I've had several centers with over 20 staff members. Giving them the option to add their staff members to a spreadsheet and bulk upload them to their account, would be nice and helpful too for multiple locations.
Esmeralda Serrano 7 months ago in Online Ideas Workspace / OL - Staff Data 1

Official tool for extracting media

An open source script was found that leverages Procare's API to extract media such as photos. https://github.com/JWally/procare-media-downloader The request would be to build an official version of this utility, for parents and customers to quickl...
Jesse Hartman 15 days ago in Online Ideas Workspace / OL - Student Data 0

New Checked-in / Check-out Tabs

After the new release on March 19, 2025, in which two tabs were added to the check-in/check-out screen, parents are confused and don't know which tab to choose when picking up their children in the afternoon (Check-in or Check-out). They choose "...
Guest 16 days ago in Desktop User Suggestions 0

Brightpath asking to hard code signatures on tax forms

Brightpath is asking that instead of a signature line on the tax forms being an option; they are asking that a signature be hard coded on tax forms. This way staff do not have to physically sign each form. This could be an easy win for an importan...
Dustin Jones 16 days ago in SCW 0

Ability to send to IP address if automated report generation and distribution is created

Customer would like an option to send to their IP address if automation is created for sending reports/DataViews from Procare.Their aim is to have a secure corporate flow. Automatically send report / DataView in email to selected recipients https:...
Beth Carlin 16 days ago in Procare Desktop / Internal Facing 1 Will Not Implement

Emergency Slider for Carer Records at Engagement Schools

The Emergency slider on parent records for Engagement schools is not able to be turned on or off, and that designation is not synced from Desktop. It would be helpful to either enable the sync for this status from Information in Relationships in D...
Shannon Nowak 7 months ago in Online Ideas Workspace / OL - Student Data 0