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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Tuition express

I would like to see that when parents or us need to process payment in tuition express that there would be buttons to say if the payment is for registration, deposit not just tuition. If a parent goes to make a payment it all just says tuition exp...
Guest 7 months ago in Desktop User Suggestions 0

Greater flexibility with Standard Amounts

Customer would like to be able to apply Standard Amount adjustments to specific subsets of accounts when using the button to update billing boxes. Configuration > System > Accounting Management > Family Accounting > Standard Amounts Wh...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 Planned

Add the ability to mark children "absent" in the Provider App

Currently, it is very easy to mark a child "present" that is not attending. This throws off head counts and requires the provider to go and delete the incorrect time.
Guest over 5 years ago in SCW 0 Future consideration

Chip Reader for credit/debit cards

Customer has reported that a family's card was flagged by their bank as a fraudulent charge because the card was swiped instead of using the EMV chip on their card. Customer is extremely concerned that the industry is moving along and we are not k...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Ability to view menu in the app

Client would like parents to be able to see the weekly menu in the app and not just the email option.
Guest about 4 years ago in Online Ideas Workspace / OL - Meal Plans 0

Entire Ledger Summary

Instead of choosing specific dates for a account ledger report, have the option to run a report for the entire history of the ledger.
Guest 7 months ago in Desktop User Suggestions 0

ability for families to deactivate their own account and not require them to contact their center to get deactivated

Create the ability for families to deactivate their own accounts without requiring them to contact their center to do so. Ideally, if the family has a $0 balance, they should be able to deactivate their account without the need to contact the cent...
Chelsea Buckborough about 1 year ago in Online Ideas Workspace / Other 1 Future consideration

Notice on payment auth form that they may be assessed a fee

Requesting that something is added to the payment authorization form so that when parents fill it out, it lets them know that credit cards may be assessed a fee and to check with their center for more information.
Shelby Hansen about 1 year ago in Procare Desktop / External 2 Will Not Implement

Documents sent to parents that don't require to be sent back for approval.

For schools who send documents for Parents to see, but don't require them to sign it for staff approval.
Lauryn Swaney about 4 years ago in Online Ideas Workspace / OL - Documents 0 Future consideration

How can you check emails from Procare when they do not say sent from center's email.

Sending statements to a number of people from Procare, how can you check the names or families they have been sent. It does not show up on the center's emailed list
Guest 7 months ago in Desktop User Suggestions 0