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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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When I cancel a credit card batch through Tuition Express why aren't the fees returned? In any other business this would be considered stealing.

When I cancel a credit card batch through Tuition Express, the fees from that original batch are still charged to my parents. After speaking with support it appears that I have to manually void the fees associated with my already canceled credit c...
Guest 7 months ago in Desktop User Suggestions 0

Option to clear TE profiles

Customer would like an option inside of Desktop that would allow them to clear all Tuition Express profiles for all families at once. At the end of each year they want to easily clear profiles and collect newly completed authorization forms from t...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Audit Option for History of Child Schedule changes

It would be helpful to be able to be able to see what changes were made in the child schedules and when/who completed these changes for auditing and billing purposes.
Guest about 1 year ago in Desktop User Suggestions 0

Simplify multi photo delivery.

The parents will receive a notification for each picture that is added and all the photos are separate. Make a way for there to be a option to group them together maybe? Client stated that KR did this so she expected PE to be more similar but now ...
Guest over 3 years ago in Online Ideas Workspace / OL - Daily Activities 2

Filter by recently uploaded

our daycare frequently uploads notes/photos in batches, often times at much later times than the photo was taken. This results in us having to scroll through the entire day to find out what’s new and what we haven’t seen before. Can there be a fil...
Guest 8 months ago in Desktop User Suggestions 0

On the payer 'person information page', it would be great if there was an option to log the text message as it is when you send a mass text message.

This allows up to track all correspondences with the parents so all staff can be informed on all and any correspondences with the parent.
Guest 8 months ago in Desktop User Suggestions 0

Make tuition payment on app

A frustration has come to our attention repeatedly that Procare currently restricts families from making payments through the online app when a center passes the card processing fee onto the family. We have observed that two other centers, partner...
Guest 8 months ago in Desktop User Suggestions 0

Create a Lesson Plan Templates Section

Currently, when teachers create lessons they have to make a specific lesson for each day. Clients want to be able to have a template that teachers can modify/edit parts of without it changing the whole lesson or previous lessons.
Guest over 4 years ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 2

Live Sign In Feed - Green Dot

The live sign in feed is pretty confusing for clients. There may be multiple entries for a child if transferred to another room and the green dot will not show on all entries, or even the most recent. Could we get green dot to show on all entries,...
Guest over 3 years ago in Online Ideas Workspace / OL - Sign In & Attendance 1

Live Room Feed - Not live

The Live room feed is not really live, you have to refresh the screen to see any new data. Can we make it auto-refresh or something?
Guest over 3 years ago in Online Ideas Workspace / OL - My School 0