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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 9 months ago in Online Ideas Workspace / Other 0

Bulk Download Data

With the update to our data retention policy, we would like a bulk download option (for centers and families) to follow this change in policy. If we aren't retaining data, it would be great to have an easy way for centers and parents to bulk downl...
Kelly Kohlhagen 12 months ago in Online Ideas Workspace / OL - Reports / OL - Student Data 4 Future consideration

Schedule Rate Changes

Would be good if I users could schedule a future rate change in advance to avoid having to remember when a rate will change. This would be similar to making a future scheduling change on a child's change in schedule. Often the rate can change eith...
Guest 23 days ago in Desktop User Suggestions 0

Enrollment Count Reports

I have had a few centers now who were desperately needing a count of their enrolled students on a certain date for licensing or funding, and it is currently not something we offer. In the desktop, even if it is not specific, we offer an enrollment...
Taylor Swaney 4 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Delta Sync enhancement

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over
Gregory Wilson about 1 year ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Student Data 0 Future consideration

Amend administration controls so that staff can not amend their own timecards

Directors at each campus have the ability to fix or update their staff's time cards. However, that also includes their own time cards. I would like to add the option that they are not able to amend their own timecards. This will help ensure that e...
Guest 24 days ago in Desktop User Suggestions 0

Recurring invoices adjustment

A customer has a school of almost 300 kids, all of whom only attend on occasion and unexpectedly, and when they do, their recurring attendance plan bills them. However, when they don't attend, they are invoiced $0. While it makes sense why this ha...
Red Lake 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 8 months ago in Procare Desktop / Internal Facing 0 In Review

Emergency Slider for Carer Records at Engagement Schools

The Emergency slider on parent records for Engagement schools is not able to be turned on or off, and that designation is not synced from Desktop. It would be helpful to either enable the sync for this status from Information in Relationships in D...
Shannon Nowak 11 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

AR report as of a specific date

Feedback from a SMB customer: "Are you able to have an AR report built out that can run as of a specific date? Traditionally an AR report should show the balance due as of what ever the date is. But yours does not, its shows the AR as of the curre...
Jesse Hartman 25 days ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Reports 1