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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Recurring automatic emails/text reminders

Being able to set up recurring/automatic texts or emails to parents would be helpful for sending parents tuition reminders every week or possibly even an option to schedule reminders ahead of time for parents for things like scholarship expiration...
Guest 20 days ago in Desktop User Suggestions 0

Add checkbox on primary & secondary payer's phone number screen to enable text messaging for the cell number entered

Currently, to enable a payer's cell number to be configured to send text messages to, you must remember to: Click the Text Message icon on the lower left corner of the Person Information Screen Once there, the person's cell number is displayed in ...
Guest 21 days ago in Desktop User Suggestions 0

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake 4 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Permission groups for staff

centers would like the ability to create user groups for OL/FE so they don't have to manually change individual staff member permissions
Courtney Iversen 7 months ago in Online Ideas Workspace / OL - Permissions 1

Remove the universal time zone from the message screen following a new registration

I would love to see either the removal of the universal time zone from the message pop up box that is displayed when a new family registers with our center; or have the time zone set to our home base. Or could the acronym for universal time zone b...
Guest 22 days ago in Desktop User Suggestions 0

Upload Document with no reminder. Only Expiration

Our parents are asking for our monthly documents to be all in one place for easy accessibility.
Guest 23 days ago in Desktop User Suggestions 0

Have debit cards decline a transaction instead of allowing a partial approval

Currently, our system allows partial approval when a parent makes a payment with a debit card. This means that if a parent submits a payment of $100 but only has $10 in their account instead of declining the transaction for insufficient funds. The...
Johnny Colvin 4 months ago in Tuition Express / Operational Efficiency 0

non-System Supervisor permission enhancements

Customer would like the ability to give non-System Supervisors a permission that allows access to individual school settings found under Configuration > System > Locations & Users Another related issue for them is that user groups access...
Jesse Hartman about 2 months ago in Procare Desktop / Enterprise Support 0 In Review

% calculation

When you have a % discount such as 2nd child or a % fee such as a credit card fee, it would be nice if we can set the fee % and the fee amount will change according to the changes on the tuition or any other charge that has a fee credit or debit a...
Guest 23 days ago in Desktop User Suggestions 0

Online Registration not working properly

It was only AFTER we set up our online registration for the 25-26 school year did we find out that there were bugs which would affect the process. I only had 2 days to figure out a work around. I spoke to several reps who did not have a work aroun...
Guest 24 days ago in Desktop User Suggestions 0