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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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User/Timestamp data for Enrollment Status

Customer would like to see user and timestamp data for changes made to enrollment status within Desktop that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to ...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 1 Planned

Report to Show any prior month adjustments

We currently cannot get out GLs to balance and we believe it is due to the prior month adjustments being made in the current period for prior periods
Guest over 1 year ago in SCW 0 Future consideration

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest 10 months ago in Desktop User Suggestions 0

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...
Guest 10 months ago in Desktop User Suggestions 0

New import file batch job

Current import file each day sometimes fails, a new batch job would improve the process if/when failure occurs
Mike Mercer over 1 year ago in SCW 0 Future consideration

Adjusted Payment Post Dates

Kiddie Academy uses ledger lock to close their books every Friday. When Payments are made by families over Saturday and Sunday, they are posted to a 'closed' week which causes them to have to reopen their ledger for that time period. Ideally they ...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 1 In Review

Report that shows all the Credit/Charge Descriptions that are currently exposed per school on IKN with multiple schools.

Corporate user is looking for a report that shows all the Credit/Charge Descriptions that are currently exposed per school on IKN with multiple schools.
Kelsey Boyd over 1 year ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Add Court Restrictions Field to Parent Portal

Right now, new families can enter data for the Court Restrictions field through the new family registration page. However, there is currently no way for families to change that data after they complete registration. Administrators can manually upd...
Robert Skylis over 1 year ago in SCW 0 Future consideration

more batch uploads and importing of information

Right now I'm trying to add a 10% discount to many families billing box which the system will not allow me to do as a batch - I can only add a dollar amount. So now I need to either go in to each families billing box and adjust the line or come up...
Guest 10 months ago in Desktop User Suggestions 0

Profile pictures

Please make desktop and online photos transfer to the app. As well as the primary and secondary pickup phone numbers. This would be super helpful when using the app to identify parents faces and grabbing the app for emergencies.
Guest 10 months ago in Desktop User Suggestions 0