Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Myprocare: Match card type accepted for payment

The myprocare payment page currently shows a graphic of different card types accepted - VS, MC, DS, AMEX. This does not correspond with the center's actual payment configuration and causes confusion to parents who may want to use a payment type th...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 1 Shipped

Subsidy Reporting

Centers need to be able to track the amounts they invoice, receive as payment and write off on Subsidy account ledgers. Currently, the only report that shows subsidy ledger info is Ledger Detailed Transaction. It does not include descriptions and ...
Zachary Keith 12 months ago in Online Ideas Workspace / OL - Reports 3 Shipped

Extend the time for NEW families filling out forms for registration on My ProCare

Right now when a New family is filling out registration forms on MyProcare if they don't complete it within 15 minutes and press complete it just sends them back to the home screen to login their email. Many of these forms are state mandated and v...
Austin Branham 8 months ago in Procare Desktop / External 1 Shipped

Ability to Delete Document from Student Profile

Currently users cannot delete documents uploaded to a student profile, and there have been many requests from Support that this is a huge pain point, mostly due to accidental uploads being ascribed to the wrong student.
Kate Yzquierdo almost 4 years ago in Online Ideas Workspace / OL - Student Data 11 Shipped

Unify Surcharging Options on both Desktop and Online

Procare Desktop allows centers to surcharge all card payments. Procare Online only allows a surcharge to be placed on Credit Card payments. This can be terribly frustrating for Online customers. Often they ask why we can't surcharge all payment ty...
Zachary Keith about 2 years ago in Procare Desktop 3 Shipped

Improve Parent Sign Up Process

To help reduce the growing support load of assisting with parent sign up issues, please see my following suggestions listed in order of most to least impactful: Only allow sign up when the user email matches the email address that the code was sen...
Guest almost 4 years ago in Online Ideas Workspace / Other 5 Shipped

QB School Setting - When Parent Conversation Messages is turned to No Access, it removes access from the parent side as well.

Multiple schools have asked for the ability to turn off direct messaging for the parents or limit it. When you turn the QB permission at the bottom of the account to No Access for "Parent Conversation Messages," it hides the messages from the scho...
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 1 Shipped

Allow Parents to receive SISO notifications for in/out but not for room transfers

Schools are currently able to toggle option for "Notify Parents When Staff Take Attendance" on or off. However, when this setting is turned on, the parents will receive notifications for all transfers. Additionally, when this setting is turned off...
Guest almost 4 years ago in Online Ideas Workspace / OL - Leads / OL - Notifications 1 Shipped

Center have ability to distinguish MyProcare payment from POS payment

Center's would like the ability to tell a MyProcare payment from a POS (via ledger card). The center has the ability to tell an MPY payment from other POS transactions and would like this ability for MyProcare.
Marissa Ryan about 3 years ago in Procare Desktop / External 2 Shipped

Map Lead Fields to Existing Items

When customers create a custom field as part of their registration form, they cannot map it to an existing Procare Field.
Zachary Keith almost 4 years ago in Online Ideas Workspace / OL - Leads 2 Shipped