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Case Management Module

Case Management Module for centers that provide additional resources/services to families. ability to track housing, resources sent, care plans, etc. Abillity to fill out full family information for resources, and not just basic info
Shanon Janczak 9 months ago in Procare Desktop / External 0 Will Not Implement

Authentication/verification process for digital payment filing

Customer is not currently using TE - they did in the past, but went away from it because they found more competitive rates elsewhere and were concerned about the lack of security. They've recently heard that our rates have become more competetive ...
Shelby Hansen almost 2 years ago in Procare Desktop / External 2 Will Not Implement

Help centers hire/build staff like how we help build enrollment

so I am running into a lot of centers who are struggling with hiring staff which I believe is a nation wide crisis. I just got off the phone with a lady who was explaining to me how they were putting too much time and money into hiring, where eith...
Barry Thomas-Balliett almost 3 years ago in Procare Desktop / External 1 Will Not Implement

Corporate report with classroom capacities

Customer would like to be able to pull a report at the corporate level that shows classroom capacities.
Shelby Hansen almost 2 years ago in Procare Desktop / External 0 In Review

Charge/billing cycle report

User wants a custom report that lists all charges but also breaks down and adds in billing cycles. Wants this in Corporate report Data viewer. Meeting with the customer on 5/15 to get more details. After speaking with the customer, she explained t...
Shelby Hansen almost 2 years ago in Procare Desktop / External 0 In Review

Overrides report

Stephanie from The Nest would like a report that shows schedule overrides.
Shelby Hansen 12 months ago in Procare Desktop / External 0 Will Not Implement

Special Charges/Credits included in batch billing box functions

Centers are not able to select special charge or special credit descriptions when applying contract or formula billing through batch billing function
Owen Carlson almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Ability to use check in with separate monitor

The customer is using one computer and has two monitors. The customer wanted to be able to use a second monitor exclusively for Procare Desktop check-in and not have the other aspects of Desktop show there. Support said this is not a feature we cu...
Andrew Schreiber about 1 year ago in Procare Desktop / External 0 Will Not Implement

Integration with Resonate CX Software

Resonate is a customer/employee experience platform for ECE centers; it allows them to collect feedback from their families at regular intervals and analyzes the feedback they are receiving to help run their centers more effectively
Shanon Janczak over 1 year ago in Procare Desktop / External 0 Will Not Implement

Birth/Foster Parents relationships

With kids who live in foster homes or who's birth parents still interact with their kid, It would be nice to have that reflected in the information and relationships in Procare Desktop. That way there is mom/dad but also to option to select birth ...
Titus Gill almost 2 years ago in Procare Desktop / External 0 In Review