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Charge/billing cycle report

User wants a custom report that lists all charges but also breaks down and adds in billing cycles. Wants this in Corporate report Data viewer. Meeting with the customer on 5/15 to get more details. After speaking with the customer, she explained t...
Shelby Hansen over 1 year ago in Procare Desktop / External 0 In Review

Special Charges/Credits included in batch billing box functions

Centers are not able to select special charge or special credit descriptions when applying contract or formula billing through batch billing function
Owen Carlson over 1 year ago in Procare Desktop / External 0

Help centers hire/build staff like how we help build enrollment

so I am running into a lot of centers who are struggling with hiring staff which I believe is a nation wide crisis. I just got off the phone with a lady who was explaining to me how they were putting too much time and money into hiring, where eith...
Barry Thomas-Balliett over 2 years ago in Procare Desktop / External 1 Unlikely to implement

MyProcare: Allow 3rd option for gender selection

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.
Kami Lee over 2 years ago in Procare Desktop / External 0 Unlikely to implement

Ability to use check in with separate monitor

The customer is using one computer and has two monitors. The customer wanted to be able to use a second monitor exclusively for Procare Desktop check-in and not have the other aspects of Desktop show there. Support said this is not a feature we cu...
Andrew Schreiber 11 months ago in Procare Desktop / External 0

Integration with Resonate CX Software

Resonate is a customer/employee experience platform for ECE centers; it allows them to collect feedback from their families at regular intervals and analyzes the feedback they are receiving to help run their centers more effectively
Shanon Janczak over 1 year ago in Procare Desktop / External 0

Birth/Foster Parents relationships

With kids who live in foster homes or who's birth parents still interact with their kid, It would be nice to have that reflected in the information and relationships in Procare Desktop. That way there is mom/dad but also to option to select birth ...
Titus Gill over 1 year ago in Procare Desktop / External 0 In Review

Letter Merge Fields Needed

Letter Merge should include fields for Child Full Name and Enrollment Status Date
Shannon Nowak over 1 year ago in Procare Desktop / External 0

MyProcare - Allow editing of additional related people information

User's would like to be able to give parents the ability to edit authorized person information through MyProcare in the same way they have the ability to edit parent information through MyProcare, including re-registrations and simple updates from...
Owen Carlson over 1 year ago in Procare Desktop / External 0

Batch Recurring Payments Feature

Currently Recurring Payments feature is only able to be sent individually to parents, and user would like to be able to send to a batch of parents
Owen Carlson almost 2 years ago in Procare Desktop / External 1 Already exists