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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Tuition Express Automated Payment Processing Form needs a blank for the cvv code for credit cards.

The cvv code is required to input the credit card data, but there is not a spot for the parents to include it. We are having to call the parents to get it.
Guest about 1 month ago in Desktop User Suggestions 0

Create a more powerful report writing tool

I would like to be able to pull reports of all the data on a student's record including custom fields we may have. Having this ability would allow me to create charts of demographic information like income ranges, ethnicities, genders, etc. to pro...
Guest about 1 month ago in Desktop User Suggestions 0

Schedule parent Messages

Customers would like the ability to be able to create parent messages and schedule them to send at a later time, similar to scheduled newsletters. Some customers state they have had this access in the past on other platforms, not Procare.
Kelsey Boyd about 1 month ago in Online Ideas Workspace / OL - Parent Messaging 0 Future consideration

Prevent MyProcare duplicates in one school from stopping login to another school

When a parent is setup for MyProcare logins at multiple schools, an issue at one school prevents logins to all other schools. Often this could be at a school the parent no longer has involvement with and we need to reach out to a school that has n...
Justin Cook about 3 years ago in Procare Desktop / Internal Facing 1 Planned

Staff Time Card/Attendance Sync

Many customers are needed the Staff time and attendance to sync between Family Engagement and Procare Desktop exactly like it does with the children. This would include SISO's using App with Pin or QR code synching to DT. This would also include S...
Elliott Tarrant over 2 years ago in Procare Desktop / Internal Facing 1 Planned

Attendance Based Subsidy Solution

Centers are often reimbursed based on Attendance. While they invoice private pay families a set, weekly amount. State and County subsidies often take into consideration: The Student's AttendanceThe number of Weekdays in a monthThe number of Holida...
Zachary Keith 10 months ago in Online Ideas Workspace / OL - Subsidy 6 In Review

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 7 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Accounting Feature Request

Hey there, I want to connect with someone about some critical features that aremissing that would allow us to do better bookkeeping for clients usingProCare. We are the bookkeepers for Brush Creek Family Services currently. The ability to add a ...
Guest about 1 month ago in Desktop User Suggestions 0

Leads being discontinued

If you're going to get rid of leads, how are we still going to keep track of our interested families? What is the workaround?
Guest about 1 month ago in Desktop User Suggestions 0

Date range for Balance Due Report

A date range for the balance due report would be beneficial.
Mike Mercer about 1 month ago in SCW 0