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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Enhancement to myprocare new registration email

Customer wants a modified version of the new registration email that is sent to the school with details of the new registrant. They must keep signed paper copies of enrollment information for licensing, and the myprocare new registration email has...
Jesse Hartman 3 months ago in Procare Desktop / Internal Facing 1 Unlikely to implement

On the payer 'person information page', it would be great if there was an option to log the text message as it is when you send a mass text message.

This allows up to track all correspondences with the parents so all staff can be informed on all and any correspondences with the parent.
Guest about 1 month ago in Desktop User Suggestions 0

Make tuition payment on app

A frustration has come to our attention repeatedly that Procare currently restricts families from making payments through the online app when a center passes the card processing fee onto the family. We have observed that two other centers, partner...
Guest about 1 month ago in Desktop User Suggestions 0

Reports with address

It would be very useful for our Canadian customers to have a report that meets the info they need for taxes that they can share with their parents. At the moment the reports that show them how much parents pay, do not show the addresses and then n...
Titus Gill 10 months ago in Procare Desktop / External 0

Enhancement to 15-minute Ratio report

Customer would like the 15-minute interval ratio report to also have student count, teacher name, and teacher SISO times. This would be incredibly beneficial for their reporting needs for licensing.
Jesse Hartman about 1 month ago in Online Ideas Workspace / OL - Reports 0

Optional Messaging when Newsletters are sent

Customer would like to see an option when sending newsletters that would also send an SMS or in-app message to the recipients to remind them to check their email for the newsletter.
Jesse Hartman about 1 month ago in Online Ideas Workspace / OL - Newsletters 0

Favorite Data Views

Customer would like a way to favorite the Data Views that they use most frequently, similar to how favorites in Standard Reports were done.
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 1 Unlikely to implement

Offline payment log - choose date

Ability to choose the date that is logged when entering a cash or check payment manually. Currently, it only logs the dare that you enter it manually, but customers would like to be able to indicate when they received the payment.
Rachel Haver about 1 month ago in Online Ideas Workspace / Tuition Express/Payments 0

Registration - Gender

The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Guest over 3 years ago in SCW 3

Phone Numbers in Desktop Don't Update Inside Desktop

Hi, when I change a phone number (cell phone) in the desktop database it does not pull that information into the text messaging dialogue box. Hey engineers - that's some lazy coding!
Guest 3 months ago in Desktop User Suggestions 0