Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

Showing 1690

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Add Multiple Milestones to an Account

BAM 25203732 wants milestones from multiple states so he can get "the best" milestones. He is Montessori and wanted both Montessori and other state milestones added at once to his account.
Kelly Kohlhagen 11 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Allow html feature across the platform for more integrations and customizations

- Messaging: html feature only available with newsletters, not in messaging, wants messaging to have an html editor too - Documents: can only upload pdf, wants those more customizable and wants to add spots for a signature and see on his end what ...
Kelly Kohlhagen 11 days ago in Online Ideas Workspace / Other 0

Centralized Billing Enhancements

Customer would like an easier way to setup and manage Billing Boxes in order to facilitate more efficient centralized billing. A way to review, edit, and save billing box item amounts in one window, with the items grouped by account and then child...
Jesse Hartman 11 days ago in Procare Desktop / Enterprise Support 1 In Review

Email list / report

It would be nice to be able to print a list of just the email addresses for parents as well as be able to copy and paste it without it taking you to a new emsil when you try to copy the email address
Guest 11 days ago in Desktop User Suggestions 0

Customer would like to see absenses (with a note about why they were absent) included in the weekly/ monthly attendance reports

BAM 72152357 - Customer would like to see absences (with a note about why they were absent) included in the weekly/ monthly attendance reports
Pam Littleton 22 days ago in Online Ideas Workspace / OL - Sign In & Attendance 1 In Review

Add Invalid Transactions to the ACH Returns/Credit Card Declines Report

On the POS Transactions page of TE.com it will show transactions labelled as "Invalid" in addition to declines when the View Declines box is checked. However, these invalid transactions don't show on the ACH Returns/Credit Card Declines or any oth...
Liam McCarthy 2 months ago in TE Transactions / Center Daily Tasks 1 Will Not Implement

Online Quickbooks Integration - ability to map ledgers

Users would like a way to map Quickbooks ledgers to Procare ledgers, so that not all transactions come into the same account in Quickbooks. The integration should have an option to map specific charge/credit descriptions to certain Ledger accounts...
Shannon Nowak 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Withdrawn Date

Please allow parents to still sign in and out on the withdrawn date. That is their last day. For example, if their last day is Friday July 11, then I enter July 11 as their withdrawn date. Parents are unable to sign their child in and out.
Guest 23 days ago in Desktop User Suggestions 0

Merchant ID Validation in QueenBee

In QueenBee, a Merhcant ID can be configured to set up the integration with Tuition Express, however it is a free form number entry and can have user error introduced that causes problems downstream. It would be helpful to enforce either a soft ch...
Preston Holden 5 months ago in Online Ideas Workspace / Tuition Express/Payments 0