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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Give ability to email paystubs

Give ability to email paystubs
Guest 13 days ago in Desktop User Suggestions 0

Same region combine payroll reports

When filing taxes we have to combine reports from all school in the same region. If schools are in same region (Same ein) payroll reports should be combined .
Guest 13 days ago in Desktop User Suggestions 0

Make Tuition Express reports viewable from phone when access to TE ends

Hi. Frequently, I check the payments that have been made throughout the day from my phone. As I understand it, when access to tuition express ends, this information will only be available via a computer. That is very inconvenient compared to the c...
Guest 13 days ago in Desktop User Suggestions 0

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 6 months ago in TE Transactions / Center Daily Tasks 0

Adding Corp TE Report: 'POS Transactions Not Posted'

Premier ECE is pressing us to add the TE report available in TE.com as a Corp level report within Desktop. If that report is not available, the customer would need to run their POS transaction reports, and sift through the entire report to pull ou...
Jesse Hartman 26 days ago in Procare Desktop / Enterprise Support 0 Future consideration

include the payer name on the payment reconciliation utility

include the payer name on the payment reconciliation utility
Austin Branham 26 days ago in Procare Desktop / External 1 Will Not Implement

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 6 months ago in TE Transactions / Operational Efficiency 0

Recurring invoices adjustment

A customer has a school of almost 300 kids, all of whom only attend on occasion and unexpectedly, and when they do, their recurring attendance plan bills them. However, when they don't attend, they are invoiced $0. While it makes sense why this ha...
Red Lake 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 6 months ago in Online Ideas Workspace / Other 0

Create A/R Aging Report by Program Center

Existing Report is by Family Center. Des Moines is requesting one that works by Program Center instead
Mari Triphahn 14 days ago in SCW 1