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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Make Tuition Express reports viewable from phone when access to TE ends

Hi. Frequently, I check the payments that have been made throughout the day from my phone. As I understand it, when access to tuition express ends, this information will only be available via a computer. That is very inconvenient compared to the c...
Guest 12 days ago in Desktop User Suggestions 0

Field Trip Sign up/Registration

Parents should be able to give consent for a child to attend specific trips through the app or My Procare. Just like the re registration click on the child you would like to register and be able to pay for the trip.
Guest about 2 months ago in Desktop User Suggestions 0

Health Check on Attendance Report

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.
Emma Hogan 7 months ago in Online Ideas Workspace / OL - Reports 0

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 6 months ago in TE Transactions / Center Daily Tasks 0

Create A/R Aging Report by Program Center

Existing Report is by Family Center. Des Moines is requesting one that works by Program Center instead
Mari Triphahn 13 days ago in SCW 1

Allow attachments to be sent with messages

When families want to send a picture to admin or teachers like a missing item, a bite mark that may have been missed or a screenshot of a health assessment appointment that is coming up.
Guest 13 days ago in Desktop User Suggestions 0

Adding Corp TE Report: 'POS Transactions Not Posted'

Premier ECE is pressing us to add the TE report available in TE.com as a Corp level report within Desktop. If that report is not available, the customer would need to run their POS transaction reports, and sift through the entire report to pull ou...
Jesse Hartman 25 days ago in Procare Desktop / Enterprise Support 0 Future consideration

include the payer name on the payment reconciliation utility

include the payer name on the payment reconciliation utility
Austin Branham 25 days ago in Procare Desktop / External 1 Will Not Implement

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 5 months ago in TE Transactions / Operational Efficiency 0

Returned ACH notification email

Customer wants to receive email notifications from Tuition Express when an ACH transaction is returned or fails to post, so that he has better visibility on what is going on with the payments he is receiving from parents.
Jesse Hartman about 1 month ago in TE Transactions / Operational Efficiency 0