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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Lead Registration Form Data Mapping

The data fields being pulled from the leads form are getting mapped incorrectly when we go to physically print the form. Please see screenshots. It's not mapping the data fields correctly and is disjointing the information making the printed form ...
Guest 5 months ago in Desktop User Suggestions 0

App to Desktop Schedule Sync

The schedule entered in the desktop does not sync with the schedule on the app. When checking children in, all of the children show up whether they are scheduled for that day or not. Even if we manually change the schedule in the app they still sh...
Guest 5 months ago in Desktop User Suggestions 0

System Generated notice for families who's credit card declines

I would like to suggest that there is a notice that we can custom create to be automatically generated to a family who's credit card declines
Guest 5 months ago in Desktop User Suggestions 0

ability for families to deactivate their own account and not require them to contact their center to get deactivated

Create the ability for families to deactivate their own accounts without requiring them to contact their center to do so. Ideally, if the family has a $0 balance, they should be able to deactivate their account without the need to contact the cent...
Chelsea Buckborough 9 months ago in Online Ideas Workspace / OL - School Settings 1

Payment Reconciliation Tool - Not include already posted payments

Customers would prefer that the Payment Reconciliation Tool only show successful payments that have not posted to the ledger. Kama`aina Kids - 10859000 has reported successful payments and refunds showing in the Payments reconciliation tool that a...
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 1 In Review

Audit or Audit Report for Billing Box

The Nest - 39266437 Stated interest in an Audit or just Audit report of any changes made to Billing Boxes.This would help as a place to quickly double check when they notice incorrect billing.
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 1 Future consideration

Audit or Audit Report for Schedule

The Nest - 39266437 Stated interest in an Audit or just Audit report of any changes made to Schedules.This would help as a place to quickly double check when they notice incorrect billing.
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 1 Future consideration

Add option to select sleeping/napping positions for nap activity

Customer is looking for a way to choose between sleeping positions for students when they are napping during the 15 minute check in. The customer stated she has used this on previous platforms/competetor platforms in the past and is looking for Pr...
Kelsey Boyd 5 months ago in Online Ideas Workspace / OL - Daily Activities 0

Export MyProcare Review and Import List to Excel

Center wanted to know if there was a way to sort the My ProCare Review and Import list (ascending/descending age, for example) and expressed frustration with the fact that ages show in months and not years. They, like many others, use My ProCare a...
Jessica Nakma over 1 year ago in Procare Desktop / External 0 Will Not Implement

Sending voice messages to families

Customer, Jamie Chiero is looking for a way to send voice messages to families through Procare Online/Engage. This could be beneficial for families who are not able to read messages throughout the day, but could open a voice message instead.
Kelsey Boyd 5 months ago in Online Ideas Workspace / OL - Parent Messaging 0