Flu Vaccine requirements are typically that the vax is administered in September for that year's coverage. It becomes difficult in Procare Online to configure this, as an example, a vax administered in June will not satisfy the yearly requirement.

Unless I have parent engagement open on my computer, I don't see that there is a message. I do get a notification on my phone, but if I am away from my desk, I most likely don't have the information needed to respond the parent in the moment and t...

Would like to see the ability to better manage schedule templates. Specifically, old schedule templates are unable to be hidden or removed via the Schedule Templates manager if they are in use - it would be very helpful to be able to remove the sc...

They are experiencing slow times when importing their PAD files since bringing on their Canadian centers. They are asking if there is any way this functionality can be reviewed for performance and optimized to generate faster. Report used to take ...

Celebree periodically reaches out requesting that the following queries be run so that they could be provided with the query results since there are no existing reports on the front end that provide all of the requested information. They usually r...

Kinderconnect is a 3rd party provider that partners with state subsidys to track attendance for subsidy billing. Arizona is an approved state for the Desktop and Online platforms and would like to announce in January that Procare is an approved pl...

most of our customers who need an hourly rate applied to their kiddos need it on an incremental basis. For example, if a child is there for any portion of an hour they will get charged for a full hour. Right now, the desktop default formulas actua...

Customer frequently encounters situations where they have payment checks from subsidy agencies that cover large sums of money that must be entered into Agency Payments manually, line by line. The system as-is requires manual entry which is laborio...

Have all Center level customers default to Tuition Express upon onboard. Have all Parent Engagement centers default to Tuition Express. This would save time on the onboarding process.

Currently in onboarding, the CIS has to mark to enable edocs in Queen Bee for every online customer.