A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...

Feedback from BAM 60816591: Could we simplify the lesson plan by using a consistent template, such as the 1-2-3…7 format or by category, every week without making changes? The current design presents an issue: if teachers follow your suggested met...

The current Recurring Payment Authorization email that is sent from Procare Desktop does not provide the ability to customize the message. We have many families that speak Spanish, but the message is only in English

6 Digits is difficult for most families to remember and often requires Staff/Admin to intervene. We have transitioned many customers from Desktop/Online FE to SCW Insites and it creates a much more difficult transition if the PINS cannot be auto-p...

We are requesting an enhancement to develop a Procare Extra that integrates with the ZKTeco ZKBio CVSecurity 3rd-Party API, enabling Procare users to manually (or optionally automatically) synchronize keyless entry codes with supported ZKTeco acce...

Currently TE emails are sent from an internal email service only accessible by development and without significant expansion capabilities. We would like to explore the possibility of migrating these emails to get sent via Sendgrid for a number of ...

A Report in DT (or PE) that will automatically generate the name of any student who has been absent for 5 or more consecutive days. Customer explained that their state requires this info for Subsidy students.

If a user group in Procare Desktop is blocked from Utilities and Employee Data, then they shouldn't have access to the person search feature and be able to see employees data or alter it in any way . This would help ensure that Procare Users that ...