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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Permissions for Payment Rec tool

CDS has indicated that they would be unable to use the payment reconciliation tool as-is because they have concerns about misuse. They would like permissions associated with the tool in User Groups and Limits so that they can restrict access to it.
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 2 Already exists

Display ACH Reconciliations Greater than 10 Days

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement
Kaly Nasiff 8 months ago in SCW 0 Future consideration

We are in need of a report that alerts us when child physicals are coming up due

We currently enter the child's most recent physical. All physicals are due annually. We can then generate a report that list all students with their physical dates and highlights those coming up
Guest 8 months ago in Desktop User Suggestions 0

SCW - Guide for medical/immunization fields within Registration Setup

When filling out the question options under 'Registration Setup', there are many fields that secretly speak to each other. Certain fields must be set a specific way in order for them to work properly. There is no overview/guide as to what these sp...
Meagan Haas about 2 years ago in SCW 0 Future consideration

Changes to Netsuite Files: Related to Bank Reconciliation

We had originally configured the report to lump payment types by date. Due to timing from time to time, a payment batch can straddle two days. Is it possible for ACH and Credit Card payment types to compress if the batch numbers are the same. Belo...
Guest over 2 years ago in SCW 1 Will Not Implement

Auto check out at specified end of day time

Having to constantly fix parent check in/out problems is extremely inconvenient. We would like children to automatically be signed out at the end of the day, at a specified time, like we had with EZ Care
Guest 8 months ago in Desktop User Suggestions 0

Child custody settings for authorized adults

looking for a way to enter custody requirements for authorized pick up. As an example: dad (and the authorized pick up he lists) have custody on the 1, 3, 5 weekend. When entering his (and others) pick up information, set parameters to allow him t...
Guest 8 months ago in Desktop User Suggestions 0

Add a BCC and CC option on the emails from the Communication Tab

Magic Mountain wants to add a BCC and CC option on the emails from the Communication Tab for Daycare Works Provider/Connect. For example to all the active children in the center, you click on all the children you want to email (their parents) but ...
Guest over 5 years ago in SCW 2 Planned

Blank out answers to child personal fields when Adding a New Student from the Connect Portal

This will make it so that existing families will be able to answer Required questions during registration for a new student that was added. Currently if a parent adds a student from the portal, it defaults prepopulated answers to several fields wh...
Guest over 1 year ago in SCW 1 Future consideration

Schedule adherence feature for students

Customer would like to be able to limit student SISO times like what can be done for staff (https://procaresupport.com/schedule-adherence/). They have a lot of families who are having difficulties adhering to attendance policies.
Shelby Hansen about 2 years ago in Procare Desktop / External 0 Will Not Implement