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Enhancement to IKS extra / LIB

The underlying issue is that the customer uses IKS in order to import registrations into Myprocare, but when they do so all of the imports arrive with the same time/date, so they are unable to prioritize the registrations in the order they were re...
Jesse Hartman 3 days ago in Procare Desktop / Internal Facing 0

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 2 months ago in Procare Desktop / Internal Facing 0 In Review

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 27 days ago in Procare Desktop / Internal Facing 1 Will Not Implement

Desktop KinderSystems Integration Request: Washington

Premier has requested Washington be added to the list of states where the integration is available.Premier uses Desktop + Engage. Salesforce Breakdown 513 Current Desktop Customers (in Washington but not necessarily using KinderSystems) Enterprise...
Beth Carlin 11 days ago in Procare Desktop / Internal Facing 0

Desktop KinderSystems Integration Request: Ohio

The Nest has requested Ohio be added to the list of states where the KinderSystems Integration is available.The Nest uses Desktop + Engage. Salesforce breakdown for Ohio 773 Current Desktop Customers (In Ohio but not necessarily using KinderSystem...
Beth Carlin 11 days ago in Procare Desktop / Internal Facing 0

Archive/Filter for Tracking Items

Customer would like a way to archive or hide Tracking Items. Management of Tracking Items is not an area of system configuration that is used frequently, but it needs to be managed every time they acquire a new school. Old, previously used Trackin...
Jesse Hartman 12 days ago in Procare Desktop / Internal Facing 0

Archive/Filter for Enrollment Statuses

Customer would like a way to archive or hide enrollment statuses. Management of enrollment statuses is not an area of system configuration that is used frequently, but it needs to be managed every time they acquire a new school. Old, previously us...
Jesse Hartman 12 days ago in Procare Desktop / Internal Facing 0

Allow users to view void if Ledger Lock is enabled

The customer utilizes the Ledger Lock function.They have found that if the Ledger Lock is enabled, they are unable to view the void reason for voided transactions.
Beth Carlin 14 days ago in Procare Desktop / Internal Facing 0

Prevent Empty Schedules

Customer would like us to add some logic to the Child Schedule window that would prevent it from being saved if the schedule is empty. The save button in the schedule window remains greyed out unless a change is made. If the Start Date/End Date ar...
Jesse Hartman 14 days ago in Procare Desktop / Internal Facing 0

Employee Self-Service Functionality

Customer would like to see us develop a way for employees to view and manage their schedule and benefits (PTO/Sick requests for administrators to approve/deny) without having to request printouts from administrators.
Jesse Hartman 14 days ago in Procare Desktop / Internal Facing 1 In Review