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Remove the Sys,Sys from corporate reports

Customer reported that when they run a corporate enrollment report, it shows a school named 'Sys' that has a single enrolled student named 'Sys, Sys' Corporate Reports > Family Data > Child Enrollment > Child Enrollment Status Customer wa...
Austin Branham 3 months ago in Procare Desktop / External 2 Future consideration

add incremental hourly formulas to default formulas

most of our customers who need an hourly rate applied to their kiddos need it on an incremental basis. For example, if a child is there for any portion of an hour they will get charged for a full hour. Right now, the desktop default formulas actua...
Courtney Iversen almost 2 years ago in Procare Desktop / External 2 In Review

Notification for red cloud error

Center would like to be notified when a red cloud error occurs either by email or some sort of pop-up.
Guest 8 months ago in Procare Desktop / External 0 Will Not Implement

Notice on payment auth form that they may be assessed a fee

Requesting that something is added to the payment authorization form so that when parents fill it out, it lets them know that credit cards may be assessed a fee and to check with their center for more information.
Shelby Hansen 8 months ago in Procare Desktop / External 2 Will Not Implement

KES: increase max allowed code numbers from 512 to at least a count of 1,999 . Procare DT Hardware product (Keyless Entry System)

Please add more details Required V2 KES, very large centers are hitting a wall, their current family/employee count exceeds the capacity of codes the V2 KES can handle. From two unrelated center calls it seems to max out at about 512 codes. The l...
Mark Boicey 4 months ago in Procare Desktop / External 1 In Review

Export MyProcare Review and Import List to Excel

Center wanted to know if there was a way to sort the My ProCare Review and Import list (ascending/descending age, for example) and expressed frustration with the fact that ages show in months and not years. They, like many others, use My ProCare a...
Jessica Nakma over 1 year ago in Procare Desktop / External 0 Future consideration

MyProcare: Allow 3rd option for gender selection

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.
Kami Lee almost 3 years ago in Procare Desktop / External 1 Will Not Implement

Ability to Move Inactive Procare Users or Hide Them

With the turn around at centers these days the Procare Users section can get very crowded and there is no current way to reorganize users or hide users that are no longer working for the center. Customers have suggested that it would be helpful if...
Kristin Fuller over 2 years ago in Procare Desktop / External 1 Already exists

5.) Auto check out kids at end of day after set time, local install of PC or Cloud without FE being used

Auto check out kids at end of day after set time, local install of PC or Cloud without FE being used. I don't know what happens now if FE and FE side set to auto clock out - is this done?
Austin Branham 6 months ago in Procare Desktop / External 1 Will Not Implement

Child enrollment status report for a specific status sorted by date like "Waiting List" status and the report shows

Child status report for a specific status sorted by date like "Waiting List" status and the report shows: status date, kid's name, bday and classroom, plus parent name, address and phone # on one report. List every kid that has that status date in...
Austin Branham 6 months ago in Procare Desktop / External 0 Will Not Implement