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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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The Re-Registration "Confirmation" parents receive make them believe they have a spot in our various programs, even if they will be on a waiting list.

Any center utilizing waitlists who have families returning (re-registering) for various sessions likely get complaints from parents about this. It appears that their child's registration is confirmed, even when they are being waitlisted. They prin...
Guest 4 months ago in Desktop User Suggestions 0

List DOB for Staff as a permanent field in their profile

DOB is listed as a data point in the Staff Detailed report, but this is not a permanent field in the Staff Profile. Please make it so that it maps into the field on the report. Clients often add this field using custom fields and since it's alread...
Guest almost 4 years ago in Online Ideas Workspace / OL - Staff Data 0 Future consideration

Privacy Concern Regarding Recent Changes to Parent Kiosk

Dear ProCare Team, I am writing to express my concern about a recent change to the Parent Kiosk feature. Specifically, the new update, which provides parents with two tabs, allows them to view the number of children currently enrolled, as well as ...
Guest 4 months ago in Desktop User Suggestions 1

Customizable registration form submission message

It would be nice to be able to edit the message parents receive when they click the Submit button on a registration form.
Guest 4 months ago in Desktop User Suggestions 0

add incremental hourly formulas to default formulas

most of our customers who need an hourly rate applied to their kiddos need it on an incremental basis. For example, if a child is there for any portion of an hour they will get charged for a full hour. Right now, the desktop default formulas actua...
Courtney Iversen about 2 years ago in Procare Desktop / External 2 Will Not Implement

Expanded Permissions

Customers can benefit from expanded permissions for staff, like those found in Procare Desktop. Multiple schools I've worked with have been dissappointed that they are limited to general categories, instead of features within categories; when sett...
Zachary Keith almost 4 years ago in Online Ideas Workspace / OL - Permissions 1 Planned

Notification for when a parent uploads a document

Some schools ask families to upload documents throughout the year (i.e. for immunization records). It would be helpful to provide a notification for these.
Kelly Kohlhagen 9 months ago in Online Ideas Workspace / OL - Documents / OL - Notifications 1 Future consideration

Oklahoma requiring use of Kidkare

Oklahoma is going to begin requiring the use of Kidkare by Minute menu for tracking meal plans in June (single centers), and by october (multi sites). An integration between OL and this service would be helpful for service providers.
Jesse Hartman 4 months ago in Online Ideas Workspace / OL - Meal Plans / Other 0

Notify admin (via e-mail) when a parent has confirmed enrollment into the autopay system

I am the director and currently have parents enrolling in autopay (invite sent to parent via txt or e-mail) and our admin is not notified when this is completed. She stated that she has to go in and look to see if there are any new enrollments to ...
Guest 4 months ago in Desktop User Suggestions 0

Tuition Express reports need to have the option of Excel format

Most centers use excel, QuickBooks, or another type of program to reconcile bank accounts. All of these programs use excel as a starting point and puts Procare behind the times. Since we only have these reports from tuitionexpress.com in PDF forma...
Johnny Colvin almost 2 years ago in TE Transactions / Center Daily Tasks 1 Will Not Implement