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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Notice on payment auth form that they may be assessed a fee

Requesting that something is added to the payment authorization form so that when parents fill it out, it lets them know that credit cards may be assessed a fee and to check with their center for more information.
Shelby Hansen 9 months ago in Procare Desktop / External 2 Will Not Implement

Leads Reports

Improve Leads reporting to include reporting how many leads are coming in for a specified date range. This is helpful with marketing and forecasting how many new families are enrolling per month at any given time of year.
Shannon Nowak about 3 years ago in Online Ideas Workspace 0 Will not implement

Lead Registration Form Data Mapping

The data fields being pulled from the leads form are getting mapped incorrectly when we go to physically print the form. Please see screenshots. It's not mapping the data fields correctly and is disjointing the information making the printed form ...
Guest 5 months ago in Desktop User Suggestions 0

App to Desktop Schedule Sync

The schedule entered in the desktop does not sync with the schedule on the app. When checking children in, all of the children show up whether they are scheduled for that day or not. Even if we manually change the schedule in the app they still sh...
Guest 5 months ago in Desktop User Suggestions 0

System Generated notice for families who's credit card declines

I would like to suggest that there is a notice that we can custom create to be automatically generated to a family who's credit card declines
Guest 5 months ago in Desktop User Suggestions 0

In PO/PE, on a child's profile there is a tab called "Documents" that has nothing to do with the new documents feature we recently released, this is confusing and should be renamed.

The screen shot shows where there is a documents tab on the child profile. However this section does not tie into the "Documents" feature and can be confusing to users. Suggesting we re-name this tab to "Files" or something similar without using t...
Dustin Jones over 3 years ago in Online Ideas Workspace 0

Tardy indicator on child icon

Customer requested an ability to mark a child tardy for communicating with teachers about a late arriving child, and this be a visual indicator that persists until the child is signed in. Use Case: Parent calls in saying their child will be late t...
Brandon Calderon over 3 years ago in Online Ideas Workspace 0

Enhance portfolios (under assessments)

Customer had two requests regarding assessments and portfolios: 1) When they export the info, be able to see the notes and observations that have been posted for that milestone. Right now they can only see the milestone marker and that an observat...
Shelby Hansen almost 4 years ago in Online Ideas Workspace 2

Payment Reconciliation Tool - Not include already posted payments

Customers would prefer that the Payment Reconciliation Tool only show successful payments that have not posted to the ledger. Kama`aina Kids - 10859000 has reported successful payments and refunds showing in the Payments reconciliation tool that a...
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 1 In Review

Audit or Audit Report for Billing Box

The Nest - 39266437 Stated interest in an Audit or just Audit report of any changes made to Billing Boxes.This would help as a place to quickly double check when they notice incorrect billing.
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 1 Future consideration