Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

Add Invalid Transactions to the ACH Returns/Credit Card Declines Report

On the POS Transactions page of TE.com it will show transactions labelled as "Invalid" in addition to declines when the View Declines box is checked. However, these invalid transactions don't show on the ACH Returns/Credit Card Declines or any oth...
Liam McCarthy 4 months ago in TE Transactions / Center Daily Tasks 1 Will Not Implement

Add Staff Signature Option When SISO/Transfer Students

A center was recently cited by their state for R9-5-306 #1 which states that the attendance form is signed with at least a first initial of an individual 's first name and the individual's last name by each enrolled child's parent or individual de...
Taylor Swaney 6 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0 Future consideration

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake about 1 year ago in Online Ideas Workspace / OL - Daily Activities / OL - Notifications 0 In Review

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

Event sign-up capabilities

Many centers love using engagement to communicate with their parents. Customers have asked for the ability to have a live sign-up form to things like potlucks and class parties. Right now, they have to use another program like Signup Genius - it'd...
Courtney Iversen 9 months ago in Online Ideas Workspace / OL - Calendar 3 Future consideration

Added features to Procare Engage Staff clock-in to allow staff to select specific funding sources for their shift to be costed to.

We would love to be able to use the Procare Engage staff clock-in through the Engage app, but we can not because the staff can only choose their classroom when clocking in through Procare Engage. In Procare Check-in we are able to set up grant and...
Guest 6 months ago in Online Ideas Workspace 0

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 10 months ago in TE Transactions / Center Daily Tasks 0 In Review

Need ability to set Staff SISO parameters to adhere to schedules.

Customers would like the option to set Staff clock-in parameters to help them adhere to a schedule.
Chasity Dorsey 11 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

Have Custom Fields Selections sync to Emergency Cards in Quick Reports tab Under Student Section

Customers are able to customize what information their Emergency Cards pull, with the option to save the preferences to the Quick Reports tab in the student section. Online Help Center articles are worded in a way that makes customers think any pr...
Benita Levario 2 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration