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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Families are carpooling and have added each other to their Authorized Pick Up list; however, students are not populating on both families' Connect apps.

All families could take part in contactless check-in/out
Mike Mercer over 4 years ago in SCW 1

Report to show an audit trail of all changes made to an autopay account.

We have no insight into who changes/edits parent autopay accounts. This has caused parents questioning certain charges going through. But we have no way to identify if the family changed their information or if an Admin changed it.
Guest over 4 years ago in SCW 1 Will not implement

AM/PM columns in data viewer

User would like the option to have AM/PM totals or binary columns in data viewer so they don't have to manually calculate totals
Owen Carlson over 2 years ago in Procare Desktop / External 1 Will Not Implement

Hide a child

From time to time, we have to remove a child from a family and are asked to delete the child. it would be nice to have the option to hide a child from view of the parent portal for the sake of the family not having to see the name.
Guest over 2 years ago in SCW 0

Rates should be required for all classroom types before a user is able to save a PRA

Currently our schools are able to save PRAs without selecting a rate for all classrooms setup with the "Event" Classroom Type. We have noticed there are some PRAs setup which do not have a rate, families are not being billed for the classroom and ...
Guest over 4 years ago in SCW 0

Add email field to system supervisor creation in setup wizard

when creating the initial system supervisor it'd be wonderful to enable them to put in an email. this way, when we enable family enegagement, they're already mapped and won't have sync errors right off the bat.
Courtney Iversen over 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Transition Report Time Zone

Is there a way to run the Transition Report in PST since we are CA?
Patty Avila over 2 years ago in SCW 0

Enable centers to receive chargeback notifications when Fax # in unavailable

Request received from Implementations 6/24: The FAX number on the MSA is not a required field and often centers do not have a fax. When a center does not enter a FAX number on their MSA, it use to automatically default to our 541-858-7008 fax. Tha...
Jessica Flitcraft almost 5 years ago in TE Transactions / Procare Cust Support / Reduce Resources to support TE 0

Adding a Notes Section/Box in the Pending Registrations Screen

There are situations where the client receives new family registrations but those registrations have to sit for an extended period of time so the client was hoping that we could add a note section under the Registrations > Approval screen so th...
Robert Skylis over 2 years ago in SCW 0

TE Portfolio Monitoring not showing correct processing amounts

PBI shows this BAM has processed -$61 in the last year, but BAM shows they have been processing all year long. Report I used in PBI: https://app.powerbi.com/groups/99727438-bf4f-43fb-93fb-e3d4f50216d6/reports/b2b33983-7b61-4f5c-a129-947b815420bb/R...
Anastasia Goggins over 2 years ago in Data Platform / Defect/Bug 0 Planned