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Procare Desktop

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Adjusted Payment Post Dates

Kiddie Academy uses ledger lock to close their books every Friday. When Payments are made by families over Saturday and Sunday, they are posted to a 'closed' week which causes them to have to reopen their ledger for that time period. Ideally they ...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 1 In Review

Report that shows all the Credit/Charge Descriptions that are currently exposed per school on IKN with multiple schools.

Corporate user is looking for a report that shows all the Credit/Charge Descriptions that are currently exposed per school on IKN with multiple schools.
Kelsey Boyd over 1 year ago in Procare Desktop / Enterprise Support 1 Will Not Implement

More Detailed Formula Billing Report

A center requested that we add a more detailed formula billing report, that includes information like what days the hours came from.
Jessica Nakma over 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

Custom Data View - Billing Box Activity

Customer maintains a fee assistance program and the fees are tied to unique IDs that are created and maintained in a third party platform. The unique ID that they are using from their vendor has been applied to child records within Desktop in the ...
Jesse Hartman 10 months ago in Procare Desktop / Internal Facing 0 Will Not Implement

Billing Box import utility

Customer maintains a fee assistance program and the fees are tied to unique IDs that are created and maintained in a third party platform. The school district is going to be implementing an automated process by which families can apply for fee ass...
Jesse Hartman 10 months ago in Procare Desktop / Internal Facing 0 Will Not Implement

Store Receipts from Online TE Transactions

The receipts from online TE transactions should be stored within DT. It would allow centers to print physical receipts for their records and give them another way to verify to parents that their payments have been received, should they ask for it.
Jessica Nakma over 1 year ago in Procare Desktop / External 0 Will Not Implement

Parent notifications of changes to ledger

Customer would like to see a feature that would notify payers via email when there have been changes made to their ledger. The business case is that while the customer has the ability to send out a bulk email to families about charges being proces...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Merge Letters Select by Family instead of by Student

Center would like the ability to switch between filtering by all students on an account and just one when attempting to send out merge letters via email. They do not use merge fields and are attempting to send an email to every family with a balan...
Owen Carlson almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Dayforce integration or API

Customer uses Dayforce as their time and attendance solution, and need to have a connection with Desktop where they can sync attendance data in real time so that the information on their dashboard (engagement) is accurate. Ideally it would be from...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Add spell check for emailing parents

Customers would like to have spell check when composing emails to parents in Procare Desktop
Leanne Scope over 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement