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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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on and off switch for the office chat in the app

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Guest 14 days ago in Desktop User Suggestions 0

Make Procare bigger print

Please make it an option to be able to make the print and boxes larger or be able to zoom in. It is very hard to see what you're typing or where you clicking with the current sizing.
Guest 14 days ago in Desktop User Suggestions 0

Please make the font bigger!

I don't think this program is very user friendly as it is, and with the impossibly tiny font, it makes it that much harder. I am 52 years old, and this program is definitely not kind on my eyes! Please make the font bigger!
Guest 14 days ago in Desktop User Suggestions 0

Add Option to Enlarge Font/Icons/Etc.

The size of the font on Procare Desktop is very difficult to read, especially for our staff who use laptops. Please consider adding a feature that allows a larger view. Perhaps even permitting the computer's options for zooming in work within Desk...
Guest 15 days ago in Desktop User Suggestions 0

Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

POS Transactions "View Declines" Option

Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...
Liam McCarthy 3 months ago in TE Transactions / Center Daily Tasks 0 Future consideration

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Add weekly batch billing

We have several families that are on a scholarship. The scholarship bills at a weekly rate. However, we bill at a monthly rate. We have set families up with 2 accounts, one personal (monthly) and one for the "agency" (weekly). I have been looking ...
Guest 15 days ago in Desktop User Suggestions 0

Employee notice of balances of PTO/Sick accrued and used

Nebraska has a new law taking effect October 1, 2025 in which employees are to to be provided sick pay and be informed of their balances of used and unused sick pay. Could you please provide that information to the employee on the screen when they...
Guest 15 days ago in Desktop User Suggestions 0

Attendance Reports in the Corporate Dashboard

Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
Imane Ghandi 4 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration