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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Help centers hire/build staff like how we help build enrollment

so I am running into a lot of centers who are struggling with hiring staff which I believe is a nation wide crisis. I just got off the phone with a lady who was explaining to me how they were putting too much time and money into hiring, where eith...
Barry Thomas-Balliett over 2 years ago in Procare Desktop / External 1 Unlikely to implement

We would like to be able to send individual emails from the family account level

It would be great if there was an option to send an email from the "Communication" tab, seems the most logical place. Above the list of past communications, a little envelope that you click to send them a personal email, you should be able to clic...
Guest over 2 years ago in SCW 0

Filter messages by staff

Centers want to be able to sort through message based on who the message was sent to, so they don't have to look at all the messages to find the one sent to them. ** Update Notes: to investigate -> Can we add this to the Online Centers report a...
Titus Gill 11 months ago in Data Platform / Platform Improvements 0 Planned

SCW: OMER Report - Update Requests

BGCWPA has requested a report to pull the following data fields with the ability to pull by location and by programs. -Child First and Last Name, Student ID, Date of Birth, Gender, Age, Race, Ethnicity and Guardian Name *The existing OMER report i...
Meagan Haas 11 months ago in SCW 0

Enhance Discount Logic To Prevent Centers from Unintentionally Removing Discounts from Family Accounts

Problem: Discounts are being unintentionally removed from family accounts by Cadence administrators. This applies to all discounts that are applied from the business level that are not available/visible from the center level. It is a business requ...
Robert Skylis 11 months ago in SCW 0

As a SCW user, I would like to make multiple ACH/Check refunds for the same amount in the same batch.

Cadence is struggling with duplicate transaction prevention logic in TE when it comes to making ACH/Check refunds. For example, they needed to submit multiple refunds for the same amount to the same account in the same batch window and received an...
Bennett Wright 11 months ago in Tuition Express / Operational Efficiency 0

Security enhancement for Intellikids Extra

Intellikids mentioned that they have had a few customers reach out with the following issue. Children's Lighthouse and Creative World have both indicated that this affects them negatively. The Intellikids extra is for admins to configure which sit...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 0 In Review

Add Brand Filter to Report

For the report Monthly Centre Summary - PDF, if this can be converted to Excel and then on each tab have the centres under the filter brand. Or add the brand as a filter for the PDF and they each create on one page
Guest 11 months ago in SCW 0

Daily Insites - Add the user who created the daily insite to the Daily Insite Timeline screen

This will let customer know who created the Daily Insite. Currently SCW ties the user to daily insite photos, but not to the insite itself.
Guest 11 months ago in SCW 0

SCW: Health Insurance Reporting Needed

Client needs to be able to pull and export the following data fields in report format: Child Name, Center, Health Insurance (Yes/No), Policy Name, Policy Number, Insurance Phone
Meagan Haas 11 months ago in SCW 0