When centers go to manually add a parent, Procare automatically selects to invite the parents. Clients have noted that admins act quickly and don't read the fine print. It's also a little different than when you do a bulk upload because you have t...

In most states, subsidized agencies pay based on a combination of schedule and attendance. For instance, they will pay for all of the days a child is scheduled, unless a child is absent more than 5 days--then they only pay based on attendance. We ...

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...

Multiple customers are interested in connecting Procare Engage photos to online software where they can download the images and have them turned into a "yearbook".Example company Meminto Stories https://meminto.com/

Manage Age Group has been a great addition to Milestones.It would be beneficial if the selected age groups were reflected in the Mobile application when selecting Milestones.Right now, you have to manually select the category when adding a Milesto...

Customer would like a school setting or permissions where they can control what can and cannot be edited within- Lesson Plans- Milestones- Manage Progress

This feature would allow the KES Keypad to have a set schedule (that disables all or certain key codes). No one would be able to enter the building and key codes would be disabled. It would be amazing if this could automatically be pushed through ...

This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...

I believe it would be very helpful to explore creating a way for centers to self serve on email changes for TE, this may be impossible for now with current BAM limitations but I would like this to be kept in mind as we upgrade internal systems as ...