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Procare Desktop

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MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 7 months ago in Procare Desktop 1 Will Not Implement

Prevent MyProcare duplicates in one school from stopping login to another school

When a parent is setup for MyProcare logins at multiple schools, an issue at one school prevents logins to all other schools. Often this could be at a school the parent no longer has involvement with and we need to reach out to a school that has n...
Justin Cook almost 3 years ago in Procare Desktop / Internal Facing 1 Planned

Staff Time Card/Attendance Sync

Many customers are needed the Staff time and attendance to sync between Family Engagement and Procare Desktop exactly like it does with the children. This would include SISO's using App with Pin or QR code synching to DT. This would also include S...
Elliott Tarrant over 2 years ago in Procare Desktop / Internal Facing 1 Planned

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen 11 months ago in Procare Desktop / Internal Facing 0 Planned

Restore the kick functionality for API licensing

It only works for Legacy licensing, which is going away. This is found menu item Supervisor Utilities->Licensed Connection
Austin Branham 10 months ago in Procare Desktop / External 3 Will Not Implement

Remove Age Range from Enrollment Status Summary Report

The Enrollment Status Summary Report in Desktop (Reports > Standard Reports > Family Data > Child Enrollment > Enrollment Status Summary) includes a built-in age filter (Age in Months; Range: 0–1200 months). This restriction creates re...
Shannon Nowak about 1 month ago in Procare Desktop / External 0 In Review

Document Management Enhancements

As a user, I would like to be able to do the following with document management: Drag and drop documents Bulk uploading of documents Bulk downloading of documents. Have a more obvious button for going to the file browser.
Zack Marty 3 months ago in Procare Desktop / Enterprise Support 0 In Review

Provide Archive of Print Electronic Agreement

Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Beth Carlin 8 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Allow MyProcare users to resume an incomplete Re-Registration session

Retain the data from a Re-Registration session if the user either voluntarily leaves the session or is disconnect. When they return to Re-Registration they can resume the session where they left off.
Justin Cook over 1 year ago in Procare Desktop / Internal Facing 0 Future consideration

Adding Corp TE Report: 'POS Transactions Not Posted'

Premier ECE is pressing us to add the TE report available in TE.com as a Corp level report within Desktop. If that report is not available, the customer would need to run their POS transaction reports, and sift through the entire report to pull ou...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0 Future consideration