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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Emailing Statements in procare desktop

When we are on a parent ledger and pull up a customer statement on report view and click the email report icon on the top left of the report, that it would default the parent email address in there for that parent or let you toggle which payer ema...
Guest 3 days ago in Desktop User Suggestions 0

Integration with camera system such as WatchMeGrow

Multiple Enterprise Customers use WatchMeGrow or PB&J.Allowing for easy access to the camera system through Engagement would be a huge benefit.
Beth Carlin 7 days ago in Online Ideas Workspace / Other 0

Add Invalid Transactions to the ACH Returns/Credit Card Declines Report

On the POS Transactions page of TE.com it will show transactions labelled as "Invalid" in addition to declines when the View Declines box is checked. However, these invalid transactions don't show on the ACH Returns/Credit Card Declines or any oth...
Liam McCarthy 16 days ago in TE Transactions / Center Daily Tasks 0

Cadence - Add Parent Fields to the Get '/agingreport/araging' API

Cadence is hiring a third party collections agency vendor who will have access to calling this API and needs the below parent contact fields to be included: Address Cell Phone Number Home Number Email Address
Kevin Vergel-De-Dios 4 days ago in SCW 0

Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
Guest 3 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Add time stamp for last update to Billing Filter Buttons

The calculated balance amounts displayed on the Amount Unpaid and Amount In Process filter buttons within the Billing section are not updated in real time. This delay has led to confusion and mistrust among hundreds of customers who rely on these ...
Brian Bistline 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Include Enrollment/Discharge Dates in Bulk Upload of Student Data

Enrollment dates are a critical data field for accurate account tracking. Currently, dates must be entered manually for each child in Online, even when using the bulk upload template. Unless Active/Inactive tags are manually added by the user or c...
Ryan Schultz 21 days ago in Online Ideas Workspace / OL - Student Data 0

Allow Manage Progress to sync from Corporate School

Manage Progress is not currently an option in a Corporate School. Location within the school levelLearning > Assessments > All Milestones Customers would like to be able to control Progress categories from the Corporate level
Beth Carlin 7 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

We need a way to streamline the refund process. We used to be able to click a button and refund, now they have to do a negative payment. It's inconvenient for parents.

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Guest 9 days ago in Desktop User Suggestions 0